Neighborly
Neighborly ranks #14 of 38 brands in the HVAC & Plumbing AI Visibility Index, with 3.1% of all AI citations. All five engines named it, and it was named first 26.5% of the times it appeared.
Visibility by engine
strongest in ChatGPT · weakest in Gemini
Where it wins
citations by buyer intent
What the models actually said
Verbatim from the scan — real answers to buyer questions, unedited.
“Rooter Plumbing, which is part of the Neighborly family of service brands.”
— ChatGPT · parametric
“Rooter (part of the Neighborly family) offers similar services with good customer reviews and transparent pricing.”
— Claude · parametric
“…nclude Service Experts Heating and Air Conditioning and Aire Serv (by Neighborly).”
— Gemini · parametric
“…dential plumbing with add-on HVAC options through its parent company, Neighborly.”
— Grok · parametric
“Aire Serv, part of the Neighborly network, offers a proven path to a scalable HVAC business with recurring revenue [2].”
— Perplexity · web-grounded
The gap to the top
Neighborly holds 3.1% of AI citations. The category leader, Roto-Rooter, holds 10.0% — 3.2× more. In an AI-mediated market, that gap compounds: the more consistently a brand is named, the more confidently models reproduce it.
Ranked alongside Neighborly
the brands two places either side in the index
- #12 One Hour Heating & Air Conditioning4.2%
- #13 ARS/Rescue Rooter4.2%
- #15 Comfort Systems USA2.4%
- #16 Aire Serv2.0%
How these numbers are produced — the prompt bank, the five engines, and what counts as a citation — is documented in The AI Visibility Index methodology.
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