FieldEdge
FieldEdge ranks #17 of 38 brands in the HVAC & Plumbing AI Visibility Index, with 1.9% of all AI citations. 3 of five engines named it, and it was named first 0.0% of the times it appeared.
Visibility by engine
strongest in ChatGPT · weakest in Claude
Where it wins
citations by buyer intent
What the models actually said
Verbatim from the scan — real answers to buyer questions, unedited.
“FieldEdge: This software integrates CRM, dispatching, and accounting features.”
— ChatGPT · parametric
“Successware and FieldEdge also appear among established players needing robust technician routing and customer tracking.”
— Grok · parametric
“FieldEdge: Strong mid-market choice with QuickBooks integration [3].”
— Perplexity · web-grounded
The gap to the top
FieldEdge holds 1.9% of AI citations. The category leader, Roto-Rooter, holds 10.0% — 5.2× more. In an AI-mediated market, that gap compounds: the more consistently a brand is named, the more confidently models reproduce it.
Ranked alongside FieldEdge
the brands two places either side in the index
How these numbers are produced — the prompt bank, the five engines, and what counts as a citation — is documented in The AI Visibility Index methodology.
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